QubicaAMF

About QubicaAMF

QubicaAMF is the largest and most innovative supplier of bowling equipment worldwide. It's offerings include:

• Inventory management
• Scoring
• Point of sale systems
• Entertainment

It's headquarters are in Mechanicville, Virginia and Bologna, Italy

The Challenge?

Growing installation demand and the management of service complexity, at scale.

How OvationCXM Helps

OvationCXM has built a network of exceptional technicians that provide reliable and effective field service support.

We provide:

• Onsite support to QubicaAMF customers, effectively installing and modernizing bowling alleys
• Troubleshooting of IT challenges, including network hardware and connections
• New hardware installation
• Support and help get customers up and running with QubicaAMF's solutions
• Robust technician support from in-house project managers that communicate and collaborate in real time, using our CX management platform
• Site specific instructions in housed in our software, pulled from Qubica's own knowledge library
• Consistent, standardized processes and installation workflows across the board