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Drive Growth Through Connected Fintech Partnerships
Connect to a network of partners and unlock new growth opportunities.
Connect directly with key partners through OvatinCXM’s Fintech Connector Network, eliminating bottlenecks and gaining crystal-clear visibility into shared customer data. Orchestrate seamless customer journeys, boost sell-through, slash churn, and unlock powerful real-time insights to drive growth.
Ecosystem
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For Banks: Enhance Fintech Partnerships
• Improved service delivery & value
• Enhanced sales & referrals
• Better compliance support
Grow with Bank Partnerships
• Reduced friction & churn
• Enhanced customer satisfaction
• Easier implementation
Collaboration in Action: A CX Success Story
"We firmly believe in the continued proliferation of fintechs and SaaS companies. We believe in a partnership strategy...which means we will perpetually bring in servicing and client experience complexity into our ecosystem...and we couldn't do it without the technology.
Jon Briggs
Head of KeyBank Commercial Product & Innovation
Read the Story
“...the value we deliver is in abstracting away all of that organizational complexity of that ecosystem from the customer experience. So giving customers a single front door to come through and finding a way to say to a customer, “Just come to me with your problem. Whatever you're trying to accomplish, whatever journey you're trying to go through, we'll figure out how to solve it and deliver it in a concise and consistent branded way.”
Tim Attinger
Co-Founder and President at OvationCXM
Read the Story
FAQs
What is OvationCXM’s Fintech Connector Network?
OvationCXM’s Fintech Connector Network is part of the power of Ovation's Ecosystem module capabilities. Ecosystem unlocks access to a network of Fintech providers so that banks can connect to their partners for seamless data sharing and collaboration, allowing you to orchestrate the entire customer journey across multiple channels, departments, and partners.
How does the Fintech Connector Network benefit participating banks?
Banks gain increased visibility into their fintech partnerships, reduced friction in operations, improved service delivery, enhanced sales and referrals, and better compliance support. This leads to stronger customer relationships, increased loyalty, and improved satisfaction.
How does the Fintech Connector Network benefit participating fintechs?
Fintechs benefit from increased stickiness with bank partners, improved sales throughput, reduced churn and attrition, enhanced customer satisfaction, and easier implementation. This fosters growth and strengthens their position in the market
How does the Fintech Connector Network improve the customer experience?
By connecting all parties involved in the customer journey, the Network provides a unified view of the customer, enabling personalized experiences, reducing friction, and improving overall satisfaction.
Why is a Fintech Connector Network important for the future of banking?
As banks increasingly partner with fintechs and SaaS companies, the Network becomes essential for managing the growing complexity of the ecosystem and delivering a seamless customer experience. It enables banks and fintechs to collaborate effectively and deliver best-in-class onboarding, activation, and servicing experiences.
How do I join OvationCXM’s Fintech Connector Network?
Joining OvationCXM’s Fintech Connector Network is easy! Simply contact us through our website and we will get you connected to the right representative quickly. We can talk through your goals, partnerships, technology suite and business needs. We have pre-built connectors for many popular platforms, and our team can help with custom integrations if needed.
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