Maximize your healthcare
delivery by managing your
ecosystem

Provide unified customer journeys that span your complicated
multi-party value chain.

Boost your bottom line through
collaboration in your healthcare delivery.
Cross-organization collaboration
Always-on data connection to trusted partners.
Single consolidated customer profile
See and act on all touchpoints and events.
Bridge communication gaps
Eliminate missteps that frustrate customers.
Build ideal journeys
Drag and drop ease. Without code or IT.
Automate routine CX tasks with AI
Boost service quality and speed.
Unlimited use cases
From onboarding providers to payment processing.
AI insights
Drive next-best actions. Generated from your data.

Read the Rectangle Health case study

Read case study

How healthcare & life sciences use
CXMEngine.

Complete Patient View
AI-Powered Query Routing & Response
Ecosystem Data Aggregation
Smarter Patient Mgmt & Engagement
Efficient Complaint Resolution
Product & Tech Support
Client Onboarding
Collect & Analyze Customer Feedback
Enrollment & Claims Processing
Healthcare Journey Orchestration
Outcomes
From

45 - 12

minutes in reduced
handle time
From

40 - 2

minutes faster
response time

Orchestrate more profitable and streamlined customer
journeys.

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