Tech & SaaS Companies | Fix broken customer experiences

The only CX platform that manages partner relationships, so it's easier to service customers.

Speed up product adoption

• Coordinate with partners on shared customers in real-time.
• Build ideal journeys in minutes
• Leverage AI insights to solve friction.
• Agility to adjust CX for quick ROI.
• Remove customer uncertainty that leads to abandonment.
• AI insights and automations improve service

Outcomes:
80% shorter time-to-activation
Reduced pre-activation churn.

Own your branding, even with partners.

• Offer consistent experiences and messaging across teams and partners.
• Ensure interactions live up to your brand.
• Manage expectations, remove obstacles in a customer's journey.
• Combined ecosystem data provides a single source of truth.
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Outcome: 60% increase in customer satisfaction scores

On-demand customer support

• CX Manager: Dedicated branded portal. We handle customer onboarding and portal management.
• CX Support: White-labeled, on-shore remote tech support.
• CX Activation: Speed up go-live with our onsite field support.

Outcome: 25% Lower Support Costs