Videos

Supplier orchestration using CXM technology helps trade finance teams make operations more efficient and reduces costs.

Watch a quick demonstration of an AI voice bot in action, trained on OvationCXM resources.

Learn how AI-powered voicebots can slash support costs quickly while enhancing the quality and speed of your customer service in a live webinar, hosted by customer support and voice AI experts.

Regulators have issued guidance that banks are responsible for the CX delivered by partners on their behalf. Learn how to mitigate that compliance risk.

Field Services Experts: Fast Onsite Support for Technology Activation

This on-demand demo showcases how OvationCXM uses GenAI to streamline customer experience and operations.

Learn how OvationCXM's platform transforms business CX by orchestrating dynamic customer journeys in real time by connecting them to ecosystem partners and AI insights.

Discover the power of generative AI in our next-generation CXMEngine, automating and elevating customer journeys with intelligence.

Vaneet Grewal, OvationCXM's global head of financial services and a long-time veteran of banking and software, shares his perspective on how customer service delivery can be an engine for driving relationship growth and deposits.

Control the customer journey to drive customer retention and revenue. Hear about this strategy from co-founder Guiseppi Marzelli.

Our drag-and-drop journey orchestration solution allows anyone to design, automate and monitor customer journeys in real time. Watch!

Customer satisfaction scores have dropped more than they have in a decade. And yet we have more technology and data than ever. What's happening?

Organizations who want to improve outcomes like customer churn or NPS scores can start by mapping the customer journey from end-to-end to uncover friction and improve the experience. Tyler Gerber provides best practices that contribute to success in customer journey mapping.

How do you turn insights learned from customer journey mapping sessions into action? This Q&A with our experts, Tim Attinger and Tyler Gerber explore how to go from journey mapping to journey orchestration.

CXMEngine is the first CXM platform in the world to optimize customer journeys in the moment. See it in action...

Digital transformation was supposed to help companies deliver exceptional customer experiences but it's made it harder. Find out how CXM helps optimizes customer experience.

Boomtown is now OvationCXM, and we have are growing fast. Watch...

Vivid POS and AEVI Webinar

AdvancedPro Webinar - Inventory Management on Poynt

November 2021 Poynt by GoDaddy & Boomtown Sales Webinar

November 2021 Poynt by GoDaddy & Boomtown Sales Webinar

Guiseppi speaks with Prashant and Angie from Poynt about the GoDaddy Acquisition and smooth transition for Poynt resellers. Guiseppi is also joined by James Shepard at CCSalesPro to talk about strategic sales strategies for 2021 using statement analysis software and pitching cash discount with better information.

Boomtown Sales Webinar with Copper, the easiest contactless payment solution for POS Smart Terminals

Boomtown Sales Webinar ft. AMP and Grubbrr

SEAA 2020 Virtual Conference Webinar

Guiseppi Marzelli discusses work, passion, hiring & partnerships.

This months Boomtown Sales Webinar will include the new Automatic Adjustment feature on Swipe Simple that can be used for Cash Discount, along with an introduction of OrderOut.co

Jeanielle Taylor's thoughts on on remote work, the Boomtown Platform, supporting our partners, and the importance of company culture.

I'll be joined by the eHopper team to discuss their POS Application on Poynt, and other iOS and Android devices. The eHopper POS services high-end retail, restaurants, QSR, and has a cash discount function built-in. 

New Poynt bundles and how they impact resellers and merchants

Compliance updates, Rocket Tabs app, Poynt loyalty, talech sales strategy

Poynt roadmap, unknown features, surcharge and cash discount

Offline payments, new SIM card program new holsters for Poynt hardware

New fatures, talech POS, Cash Discount

Inventory management, multi-location, faster checkouts, Homebase, Skysalon