In this 2023 CX year in review, Founder and CEO, Alfred (Chip) Kahn, shares his key takeaways from this year and his predictions for 2024.
A Q&A with our head of product about how generative AI is changing and improving CX and what's next.
Glen Kelley is a long-time financial services veteran and he shares his experience managing customer experience in a complicated customer journey through merchant services.
.png)
