Join journey mapping experts, Tim Attinger and Tyler Gerber, as they define the basics of what journey mapping is all about and how to prepare for a successful journey mapping session.
What's ahead for AI-driven customer experience? Our head of product weighs in on the trends he sees and how he expects they will affect banking and other industries. he e
Listen to this rapid-fire Q&A on banking, CX and technology in the coming year with our CEO Chip Kahn.
In this 2023 CX year in review, Founder and CEO, Alfred (Chip) Kahn, shares his key takeaways from this year and his predictions for 2024.